Democracy depends on the citizen’s ability to engage with multiple viewpoints; the Internet limits such engagement when it offers up only information that reflects your already established point of view. While it’s sometimes convenient to see only what you want to see, it’s critical at other times that you see things that you don’t.
Like the old gatekeepers, the engineers who write the new gatekeeping code have enormous power to determine what we know about the world. But unlike the best of the old gatekeepers, they don’t see themselves as keepers of the public trust. There is no algorithmic equivalent to journalistic ethics.
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